At StreetaHeads, your privacy truly matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website (streetaheads.com), you agree to the practices described below. Please take a moment to read this policy carefully so you understand how your information is handled.
Information We Collect
When you interact with our store, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.
- Order Information: Details related to the products you purchase, including order history and transaction dates.
- Device Information: IP address, browser type, device type, and browsing behavior through cookies or similar technologies.
We only collect the information needed to process your orders efficiently and improve your experience.
How We Use Your Information
We use the information we collect for purposes such as:
- Processing and delivering your orders
- Communicating with you regarding your order, returns, or inquiries
- Improving your browsing and shopping experience
- Sending updates, special offers, or promotions (only if you opt in)
- Ensuring website security and preventing fraudulent activity
We never sell or rent your personal information to any third parties.
Sharing Your Information
We share your information only when necessary, including:
- With trusted third-party service providers (such as shipping carriers and payment processors)
- With law enforcement or legal authorities if required by law
- To comply with regulations or protect our rights and the safety of others
All third-party partners are required to handle your information securely and in compliance with privacy regulations.
Payment Information
We use PayPal and other secure payment gateways to process payments safely.
When you enter your payment details, they are encrypted and processed through these secure systems.
StreetaHeads does not store or have direct access to your full payment information.
Cookies and Tracking
Our website uses cookies to make your shopping experience smoother. Cookies help us:
- Understand how visitors use our website
- Remember your shopping cart and preferences
- Improve content and user experience
You can disable cookies in your browser settings, but doing so may affect some website functions.
Data Retention
We retain your personal information only for as long as necessary to fulfill your orders and maintain our business records. Afterward, your data is securely deleted or anonymized, unless required by law to keep it longer.
Your Rights (UK & EU GDPR)
Under UK and EU data protection laws, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Ask us to delete your personal data
- Withdraw consent for marketing communications
To make a request, please contact us at support@streetaheads.com, and we’ll respond promptly.
Protecting Your Information
We use standard security measures — including encryption, secure servers, and limited data access — to protect your personal data. While no online system is entirely foolproof, we are dedicated to keeping your information safe.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please reach out to us:
Business Name: StreetaHeads
Website: streetaheads.com
Email: support@streetaheads.com
Phone: +44 7413 455999
Address: 25 High St, London SE25 6EZ, United Kingdom